Wards
ICU
NICU/PICU
Operating Theater
Emergency
Consumables
Vision
To provide the highest customer satisfaction by offering high quality products
Mission
To grow and expand the business through sales and distribution channel nationwide
We represent and distribute world renowned brands for medical equipments. Our sales teams are trained in product knowledge and are happy to advise on the correct selection of products to meet your customers' needs, whether it's over the phone or when they visit. We are continually working with our suppliers to bring new and innovative products to the market. Our promotions allow our customers to offer their customers great discounts and special offers.
We offer only high quality products to meet our customer satisfaction
Real time stock that shows the availability of a product to offer quality sales services and being able to cater to demand at all times
Fast and reliable delivery service, ensures getting your delivery to its destination safely and on time
We offer reliable after sales service to meet our customer satisfaction
Established in 1980, PT. Madesa Sejahtera Utama has since become one of the leading companies specializing in distributing medical equipments. We are committed to fulfill our vision which is to achieve highest customer’s satisfaction by providing reliable and high quality products. Our mission and ultimate goal is to expand the business and capture higher market share by offering nationwide sales and distribution. We are determined to offer continuous technical support, product training and after-sales service to meet customers’ requirements and expectations.
Our customers include a wide range of well-known hospitals situated in many cities in Indonesia. Our products are also sought after for funded projects as well as for home care purpose. As the authorized distributor, we can assure the customers of our products’ originality, warranty service, and spare parts. Customer’s satisfaction is not to be compromised by any means. In other words, we will go the distance to keep them satisfied without hampering the product’s quality.
For over thirty years we have been able to develop and maintain close relationship with our customers that generate continuous business relations. With brand recognition and support from customers’ loyalty we are confident that we will achieve our objective and strengthen our position.
