FAQ (Frequently Asked Questions)

Browse through these FAQs to find answers to commonly raised questions. If you're a new customer, we encourage you to read through the relevant articles.

How do I contact your customer service team?

For the key contact information of our business and affiliated entities, please visit the contact page.

When will my delivery arrive?

Madesa Sejahtera Utama cannot guarantee a delivery time. However, if you would like to request a specific delivery time please contact us.

What if I have a question about my order that isn't answered here?

Please submit an online inquiry. To allow us to better assist you, please include as much detail as possible.

Where do I send my invoice payment?

Payments can be made by bank transfer, bank receipt or cheque quoting our invoice number(s).
Bank account information can be found on the invoice.

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